All of our orders is ship out from Honolulu , Hawaii
We try to ship your order quickly as possible. Most orders are ship within 4 business days (excluding weekends and holiday). If items are out of stock or in back order we will notify you.
All regular shipping is sent by USPS Priority Mail (This is not a guaranteed service. We are not responsible for shipping delayed due to carrier. Once tracking number is assigned to you we have no control when the package will arrive to you for this service. Below is an estimated delivery time provided by USPS office)
USPS Priority Mail estimated delivery time will be follow:
3-5 days for West Coast
4-8 days for East Coast
2 days within Hawaii
At this moment we are offer free shipping within the US over $60. If there is an error we will adjust it for you before we ship out your order.
If items is less than $60 below will be the rate.
Our shipping is based on weight
1 pound or less $6.00
1-3 Pound $10
3-5 pound $12
5-7 pound $16
8 pound or more $20
RETURNS & EXCHANGES
Items purchased from us are eligible for a refund or exchange within 30 days of purchase. We will be glad to accept return or exchange of unworn/unwashed and resalable condition merchandise. All original tag attach for return or exchange
If you want to return an items please sent package with an original invoice to the address below. There is a 10% restocking fee for all return. Shipping and handling charges are non refundable. Please allow 2 billing cycles for the refund to be credit to your statement, less shipping and handling.
CONDITION OF RETURN OR EXCHANGE
Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip. If slip is remove we can’t take return or exchange.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment. If there is makeup additional charges may apply.
You can also return items via an insured mail service of your choice to:
Aqua Sky Boutique-Return
1631 Liliha St A1
Honolulu HI 96817
We recommend shipping with insurance and tracking Please keep all your shipping receipts until your return is processed. We are not responsible for packages lost or damaged in transit.